Delivery and Returns

Delivery


UK delivery costs just £5.50 and all orders are sent using Royal Mail.

Your knitwear will be delivered within 2-3 working days and will require a signature on arrival (so please, don’t forget to make sure someone’s home).

For international orders please enquire at hello@scoop-studio.com

 

Returns

You should be delighted with your Scoop Studio purchase, but if for any reason you aren’t completely satisfied, you can return your items within 14 days for a full refund.

Please make sure all labels are attached and your order is sent back in its original packaging. If it isn’t, it won't be possible to process your return.

As Scoop Studio is a small independent company, return fees are currently the buyer’s responsibility. Please arrange your own choice of postage to get your order back to us. We recommend using a trackable delivery service as we cannot accept responsibility for any items lost in transit.

If you have any questions about returns please email us at hello@scoop-studio.com

Please send your returns with details of your name and order number to :

PO Box 557
Witney
OX28 9NY.