Delivery and Returns

Delivery


UK delivery costs just £5.50 and all orders are sent using Royal Mail.

Your knitwear will be delivered within 2-3 working days and will require a signature on arrival (so please, don’t forget to make sure someone’s home).

For international orders please enquire at hello@scoop-studio.com

 

Returns

You should be delighted with your Scoop Studio purchase, but if for any reason you aren’t completely satisfied, please email us at hello@scoop-studio.com 

We will then respond with our return address for your items to be sent within 14 days for a full refund.

Please make sure all labels are attached and your order is sent back in its original packaging. If it isn’t, it won't be possible to process your return.

As Scoop Studio is a small independent company, return fees are currently the buyer’s responsibility. Please arrange your own choice of postage to get your order back to us. We recommend using a trackable delivery service as we cannot accept responsibility for any items lost in transit.